Industry
Restaurants
Challenge
One of the world’s largest casual dining companies needed help completing several technology projects at 1,000 sites across the U.S. The company was looking for a partner who could tackle large-scale technology deployments across multiple states – without disrupting critical operations or the guest experience.
Results
TailWind upgraded network infrastructure and aggregated broadband services across all 1,000 locations, eliminating the complexity of coordinating with hundreds of vendors. The restaurant saved countless hours and reduced costs while gaining a reliable technology partner.
“The restaurant industry isn’t cookie-cutter, but TailWind has no problem changing processes to meet our needs. They listen and learn, and are always willing to pivot to meet the challenge.”
Project Manager
The Challenge
The restaurant was looking to deploy complex network upgrades that demanded coordinated execution at scale – without disrupting operations or the guest experience.
- Outdated network infrastructure: The IT team needed to transition its soon-to-be decommissioned TDM circuits to 10-meg Ethernet circuits at each site.
- Multi-location equipment upgrades: All 1,000 locations across the U.S. needed a router refresh and exterior access point to provide to-go services.
- Fragmented broadband landscape: Over 600 locations needed broadband upgrades, including 100 restaurants that still lacked free WiFi for guests.
Ready to Simplify Multi-Location Connectivity?
