Networks That Scale:
The Retail Industry’s Go-To Connectivity Partner

From guest Wi-Fi to primary broadband, we provide the connectivity and monitoring your retail business needs to support shoppers, protect data, and grow with confidence.

We Support 40,000+ Enterprise Locations

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Built for the Retail Footprint

Our broadband, Wi-Fi, and support services are designed to meet the needs of retail brands with multiple locations.

From guest access to store connectivity, we help you deliver a seamless shopper experience – while simplifying IT management at scale.

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Smart Guest Wi-Fi Solutions

Offer secure guest access with built-in splash page marketing, shopper identity capture, and branded sign-on experiences.

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Connectivity for Every Storefront

We find the right-fit broadband or DIA solution for each of your stores, even in remote or underserved markets.

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Proactive Circuit Monitoring

We monitor every location to catch issues before they affect operations – keeping your stores online and your customers happy.

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Consolidated Management

Simplify vendor sprawl with centralized oversight, one invoice, and full visibility into your retail network.

Solving Retail’s Most Common IT Challenges

We help you overcome the roadblocks to fast, secure, and shopper-ready connectivity—at every location.
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Bandwidth Bottlenecks
Shopper demand is growing – and so are your network requirements. We help you scale up your internet capacity without breaking the budget.
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Guest Wi-Fi Security Risks
Sharing a connection between guest and primary networks opens the door to security issues. We help you separate traffic and stay protected.
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Disconnected Providers
Managing different carriers across locations gets messy fast. We streamline your broadband procurement, monitoring, and billing – nationwide.

Request a Quote Today

Ready to get started with services for the retail industry?

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Why tailwind?

The Retail IT Partner You Can Count On

Our team works as an extension of yours to solve retail-specific connectivity and support challenges. Whether you’re rolling out new locations or optimizing existing stores, we bring the people, tools, and processes to get the job done right.

  • Provide broadband access in both metro and rural markets
  • Reduce guest Wi-Fi risks with secure traffic segmentation
  • Deliver Day 2 support with built-in monitoring and SLAs
Our Proven process

3 Steps to Simplified IT for Retail

To make this a smooth experience for you, we've honed our process for becoming a TailWind customer down to 3 easy steps.
Number-1
Connect
We get to know your unique IT and telecom needs.
We get to know your unique IT and telecom needs.
Number2
Evaluate
We formulate a strategy built to meet your goals.
We formulate a strategy built to meet your goals.
Number3
Execute
We’re your partner from installation through completion – and provide clear IT direction for the future.
We’re your partner from installation through completion – and provide clear IT direction for the future.
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Ready To Take the First Step?

Use the calendar below to set up your 30-minute connect call.

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How Does Broadband Aggregation Benefit Retail Businesses?

Retailers often manage dozens or hundreds of store locations, each with unique broadband availability. Broadband aggregation simplifies your connectivity strategy by sourcing and managing circuits from multiple providers under one roof. TailWind handles procurement, provisioning, and support – so your IT team can focus on delivering better customer experiences, not chasing down vendor tickets.

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What’s the Best Way to Deploy Guest Wi-Fi in a Retail Environment?

The best approach is to separate guest Wi-Fi from your primary business network and layer on security and user insights. At TailWind, we help retailers deploy guest Wi-Fi that’s both safe and smart – capturing user info for marketing, maintaining network segmentation, and offering secure onboarding for every customer visit.

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Why Partner with a Managed Network Provider for Retail IT?

Retail IT teams are often stretched thin. A managed network partner like TailWind brings proactive monitoring, vendor management, and day-2 support to every store location – giving you peace of mind and freeing up internal resources. We help you stay ahead of outages, performance issues, and bandwidth demands, with support that scales as your footprint grows.

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Frequently Asked Questions

Get answers to the most commonly asked questions about our services for the retail industry.

What’s your process for deploying guest Wi-Fi in retail stores?

We design and install guest Wi-Fi that keeps your shoppers connected – without compromising your internal network. Our team handles everything from circuit procurement to on-site installation, then monitors your guest Wi-Fi 24/7 to ensure a seamless, secure experience across all store locations.

How do you ensure broadband availability at retail locations in rural areas?

With access to hundreds of providers nationwide, we source the best broadband or DIA options – no matter where your store is located. From urban centers to rural towns, we ensure every retail site gets the bandwidth it needs for POS, inventory, security, and guest Wi-Fi.

What are the benefits of separating guest Wi-Fi from business Wi-Fi in retail?

Separating guest and business Wi-Fi protects your POS systems and internal data from customer traffic. We help retailers segment their networks, enforce security best practices, and even use their guest Wi-Fi splash pages to collect shopper data for future marketing.

 

Do you provide proactive monitoring for retail broadband circuits?

Yes – every circuit we deliver comes with proactive monitoring. Our team watches for signs of trouble and responds before downtime affects your store. We also offer higher levels of monitoring if you need deeper visibility into network health and performance.

Can you support retail stores with multiple internet providers?

Absolutely. We specialize in broadband aggregation, which means we can consolidate service across all your providers and locations. You get one point of contact, one bill, and one portal to manage everything – making life easier for your IT team.

What’s your experience with managing broadband for retail franchises?

We’ve supported national retail chains and franchise models alike. Our scalable approach ensures each location gets consistent service, proactive support, and industry-leading SLAs – from install to long-term monitoring.

How do you simplify broadband billing for retail businesses?

We consolidate all your circuit invoices – across all locations and providers – into one simple bill. You’ll also get access to our secure online portal, where you can view network performance, open support tickets, and manage services in one place.

Free Download: Why Aggregate Your Business’s Multi-Location IT and Broadband?

Download our white paper to discover how Carrier Aggregation services will simplify your enterprise IT.

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