Industry
Retail
Challenge
A premier clothing retailer with 85 locations across the U.S. faced widespread networking issues stemming from poor infrastructure design and processes that couldn't scale. The company needed to rebuild its network infrastructure from scratch to support its growing operations and deliver a consistent customer experience.
Results
TailWind designed and implemented a custom infrastructure management system across all 85 store locations, eliminating pervasive networking issues and providing a scalable solution to support reliable operations across the entire chain.
“It was our ability and our experience understanding every aspect of what they needed. From physically installing the equipment, to knowing what needed to be done for them to manage the day-to-day.”
Dirk Dobbins
Director of Sales and Engineering, TailWind
The Challenge
The retailer was essentially beginning from scratch, looking for an entirely new infrastructure design that could be implemented throughout every store. A company of this size requires constant connection with its customers to retain sales opportunities and cultivate ongoing growth, so it needed a partner who could:
- Build networking and cabling functionality: The company required a complete overhaul of store infrastructure, including cabling and equipment layout.
- Provide solutions that can be managed on a macro scale: Networking issues and processes needed to be standardized across all 85 locations.
- Deliver hands-on technical support: Retailers need to maintain consistent connectivity, but the company lacked an ongoing tech provider.
Ready to Simplify Multi-Location Connectivity?
