It can be challenging to have multiple vendors handling one company’s telecom, IT, and internal wiring needs. There has been a growing need across multiple industries for enterprises to consolidate their IT vendors to save time and cut costs. TailWind recognized this need, contemplated how to address it, and came up with a unique principle: our three pillars. Discover how this principle allows enterprises to reach their objectives while minimizing labor and stress.
Why Three Pillars?
Derived from an eagerness to streamline the process of finding the right solution that manages all IT needs, TailWind’s three pillars model was created as a response to the demand and need for one vendor to manage three main elements of IT. Helping customers find a solution that addresses their key specific needs – without having to use multiple providers – is the goal of our three pillars.
Benefits of TailWind’s Three Pillars
The use of the three pillars ensures businesses get access to:
- Professional services: Allows us to dispatch technicians to various locations to help customers address issues with their technology.
- Access management: We create wholesale relationships, order the internet on your behalf, and deliver single invoices to our customers for their data connections.
- Ability to depot: Our headquarters allows customers to utilize a warehouse that acts as a lab to fix devices or install a site. Additionally, customers can send us their gear for us to do their configuration.
Our unique principle allows us to bring a solution that is ready to assist customers with any issues regarding these three elements – all with one invoice and one call support.
We want our customers to feel as though they have one person to go to for coordination of all of their telecom and IT requirements. Our project management capabilities allow the customer to open up a new retail location or work to expand existing locations because we can handle all the telecom and internal wiring needs – as well as equipment on site. With TailWind, enterprises will minimize panic and stress.
If you’re looking for a vendor that’s more of a partner, look no further than TailWind. We’ll work on your behalf to ensure you get the services you need to run a successful business. Our three pillars were designed with our customers in mind, and that’s why we can be trusted as your single point of contact for all your IT needs. Contact us today to learn more.