Industry
Manufacturing
Challenge
TopBuild Corporation, a leading insulation and building materials installer/distributor, had grown dissatisfied with its primary connectivity provider. The company struggled to manage operations across 300+ locations, and needed to consolidate carriers, modernize outdated infrastructure, and establish reliable on-site support across its branch network.
Results
TailWind deployed field technicians to all 300+ locations, completing a comprehensive network overhaul in six months, freeing up resources equivalent to one full-time employee while consolidating carrier management and billing into a single provider relationship.
“Thanks to TailWind, my team is able to wipe our hands of day-to-day monitoring of circuits. They’ve freed up valuable time.”
Adam Smith
Senior Manager of Branch Operations, TopBuild
The Challenge
TopBuild Corporation needed to transform its connectivity operations across its branch locations, but faced significant obstacles in executing the transition during the pandemic.
- Dissatisfaction with provider: TopBuild's existing provider lacked the service quality and on-site support capabilities needed to manage operations at scale.
- Complex carrier management: Hundreds of different circuits across multiple carriers created an antiquated network that was difficult to monitor.
- Network modernization at scale: The company needed to replace outdated networks at all 300+ locations while maintaining business continuity.
Ready to Simplify Multi-Location Connectivity?
