We’re your single point of contact and boots-on-the-ground support for your vital IT and telecom initiatives – at all your locations.

About Tailwind

We’re a nationwide service provider that delivers always-on connectivity – with end-to-end solutions spanning both sides of the demarc. 


Are you looking for an inclusive work environment driven by collaboration, respect, positivity, and accountability? Look no further.

Enterprise IT

Leverage our decades of enterprise IT experience to get the best solutions at the best prices.


We prep equipment in advance at our staging & configuration lab to minimize on-site disruption.


Our experts will provide you with a clear picture of your IT environment in a formal deliverable.


Our network experts can handle even the most comprehensive multi-location projects.


Our project managers work directly with your team to coordinate and manage every phase of your project.


We’ll manage all aspects of your network or telecommunications cabling installation project.

Network Management
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We’ll solve your network problems quickly –  or help you avoid them completely.


We create customized, bundled broadband services for your entire enterprise.


We’ll help you get the most out of your connectivity and networking technology providers.


We’ll provide a professional deliverable that turns chaos into an organized plan and inventory.


Get demarc extensions with no delay, whether you’re executing a new build or upgrading your circuits.

Guides and Ebooks

IT and telecom are always evolving. Check out the latest technology developments in our resource library.

Case Studies

Read what our happy customers have to say about partnering with TailWind in these case studies.

Become A Customer

When you’re ready for one powerful provider that can handle all your telecom and IT services, let’s connect.

Become A Partner

Partner with TailWind and gain access to a more comprehensive portfolio, so you can sell more – and win more.

Become A Vendor

Join an ecosystem of vendor partners that provides superior telecom and IT services across the USA and Canada.

Why IT Infrastructure Is Critical for Your Success

IT infrastructure is a lot like any of the utilities in your home. You don’t give a lot of thought to running a hot shower or turning on a light switch, that is until you notice that the hot water isn’t running and the light never turned on to brighten the room.

IT infrastructure is not only critical to the functioning of your enterprise but also the push for innovation and competitive advantage.

What is IT infrastructure? Put simply, it’s the components that support the functioning of your technology. There are many layers to infrastructure because, for every piece of equipment that supports your systems, there’s a more detailed layer under that piece.

There are several reasons why infrastructure is so central to the success of your enterprise:

It drives your basic business processes. Every enterprise is dependent on their computer systems, from communications through email to accounting and inventory analysis. 

In turn, those computers rely on the IT infrastructure, including WiFi connectivity and design, high-quality wiring, robust security – including anti-virus, ransomware protection, and patch management – as well as backups and other business continuity measures. If any piece of this puzzle is missing, your business suffers.

Infrastructure keeps the business going: Think about technology that’s reliable 99% of the time. That sounds good doesn’t it? Maybe not, when you consider that it equates to 1,200 minutes out of a typical 2,000-hour year of working time. Those minutes aren’t consecutive either so you end up with many instances of compromised productivity.

A big data center shoots for what’s called the five 9’s, which is 99.999% uptime. While you likely won’t come near that number, it’s a good idea to remember that your IT infrastructure has a direct impact on your uptime.

Infrastructure supports innovation: You can go even further with that and say that it drives innovation, because if you consider all of the amazing products that have debuted on the consumer market in recent years – including voice assistants and WiFi thermostats – it’s easy to see how a faulty infrastructure component like spotty network connectivity could cause the technology to fail.

Infrastructure prevents a disaster: Your infrastructure won’t keep a hurricane from hitting your area, but most disasters don’t come in the form of a hurricane. They more often arrive in the form of a phishing email or an employee that is negligent with passwords. Solid IT infrastructure puts the systems in place that help you prevent disasters that could interrupt your business processes.

Peace of mind: After reading the above reasons for investing in your IT infrastructure, it’s easy to see why it equates to a more relaxed business environment.

If you’ve been contemplating an upgrade or investment in your IT infrastructure, take a look at this free download to learn more about the topic. Then contact us at TailWind for more information.