A Quick Guide to Managing IT and Telecom for Multi-Location Businesses

If you’re struggling to manage telecom and IT for a multi-location business, you’re not alone. Around 77% of CIOs say their enterprises are overly dependent on IT departments for digital innovation.1 Unfortunately, many IT teams in multi-location enterprises are already overburdened. Managing day-to-day technology needs for geographically-dispersed locations is time-consuming, so meeting digital transformation goals often takes a backseat.

IT leaders in multi-location businesses are typically tasked with:

  • Maintaining day-to-day telecom and IT needs
  • Coordinating services and vendors across each location
  • Scaling operations with flexible IT solutions
  • Keeping up with the high cost of digital innovation
  • Ensuring the network is always up and running

On top of these critical responsibilities, today’s IT departments are frequently understaffed and simply unable to stay ahead of the frequent changes in business technology. That’s why more multi-location organizations are investing in managed IT services. 

Why Are More Businesses Turning To Managed IT Services?

Managed services from an enterprise IT provider offer many benefits for businesses, especially those struggling to meet technology needs across multiple locations. An estimated 18% of IT budgets will go toward managed services this year, up from 15% in 2020.2 The right managed service provider (MSP) can help your multi-location business improve productivity, security, scalability, and more with customized IT and telecom services and support. Here’s how:

Streamlining Services

Maintaining broadband and carrier services across geographically dispersed locations involves keeping track of multiple bills and services from multiple technology vendors. MSPs can streamline this tedious, often complex process by creating a single-source solution for your services, with only one bill to pay and one company to contact any time you need support.

Moving to the Cloud

From migrating data to implementing network monitoring and more, moving to the cloud takes a lot of time and effort – which adds to your IT team’s already busy workload. The right MSP can make cloud migration painless by providing support from seasoned experts to handle every aspect of your project and ensure the process goes smoothly.

Simplifying IT Management

Enterprise businesses thrive on digital innovation, but IT can’t drive growth through technology if they lack the right solutions. Your MSP can help you find the best-fit IT and telecom solutions to meet your unique business needs, such as SD-WAN for more reliable multi-location connectivity and WLAN solutions to support hybrid workforces.

TailWind: Your Trusted Multi-Location Enterprise IT Provider

Modern IT teams are overburdened and struggling to overcome day-to-day IT management challenges, leaving little time to focus on technology projects that drive business growth. You can deliver the support your IT employees need by working with an MSP that specializes in managed IT and professional services for multi-location enterprises.

TailWind serves over 40,000 locations across North America with innovative IT and telecom solutions, always-on service, and boots-on-the-ground support. We’re here to help you grow your organization through technology, which is why we put together a guide to help you determine whether managed services are right for your multi-location business. 

Download your free copy today to learn more: Managed IT: Your Trusty Multi-Location Enterprise IT and Telecom Sidekick


  1. https://www.gartner.com/en/newsroom/press-releases/2022-10-18-gartner-survey-of-over-2000-cios-reveals-the-need-to-accelerate-time-to-value-from-digital-investments
  2. https://swzd.com/resources/state-of-it/