Overview

We’re your single point of contact and boots-on-the-ground support for your vital IT and telecom initiatives – at all your locations.

About Tailwind

We’re a nationwide service provider that delivers always-on connectivity – with end-to-end solutions spanning both sides of the demarc. 

Careers

Are you looking for an inclusive work environment driven by collaboration, respect, positivity, and accountability? Look no further.

Enterprise IT
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Leverage our decades of enterprise IT experience to get the best solutions at the best prices.

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We prep equipment in advance at our staging & configuration lab to minimize on-site disruption.

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Our experts will provide you with a clear picture of your IT environment in a formal deliverable.

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Our network experts can handle even the most comprehensive multi-location projects.

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Our project managers work directly with your team to coordinate and manage every phase of your project.

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We’ll manage all aspects of your network or telecommunications cabling installation project.

Network Management
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We’ll solve your network problems quickly –  or help you avoid them completely.

Connectivity
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We create customized, bundled broadband services for your entire enterprise.

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We’ll help you get the most out of your connectivity and networking technology providers.

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We’ll provide a professional deliverable that turns chaos into an organized plan and inventory.

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Get demarc extensions with no delay, whether you’re executing a new build or upgrading your circuits.

Guides and Ebooks

IT and telecom are always evolving. Check out the latest technology developments in our resource library.

Case Studies

Read what our happy customers have to say about partnering with TailWind in these case studies.

Become A Customer

When you’re ready for one powerful provider that can handle all your telecom and IT services, let’s connect.

Become A Partner

Partner with TailWind and gain access to a more comprehensive portfolio, so you can sell more – and win more.

Become A Vendor

Join an ecosystem of vendor partners that provides superior telecom and IT services across the USA and Canada.

Become a Channel
Partner with TailWind

Offer more to your customers – and win more business. 

We Support 40,000+ Enterprise and SMB Locations

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Introduction

The Partner Program You’ve Been Looking For

Structured cabling, voice and data hardware installation, and high-speed circuits are more than just the foundation of your enterprise clients’ networks: they’re your easiest revenue opportunity.

Offer More to Your Clients

Partner with TailWind and gain access to a more comprehensive portfolio, so you can sell more and win more.

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A Hassle-Free Partnership Model

We simplify multi-location business IT for your customers – through a partnership model that makes life easy for you.

Tired of doing the legwork?

Offer a full turnkey cabling, hardware installation, and circuit management solution. We’ll simplify and reduce your customer’s overhead – and yours.

Are 1-time sales too much work?

Installations and activations aren’t one-time sales, and neither are your commissions. Our monthly recurring revenue model will help you grow your bottom line. 

No support from other partners?

Your clients get a dedicated project management team for all sites, giving you the ability to support, manage, and monitor all of your customer’s locations.

Is your current product portfolio too limited?

We have direct relationships with hundreds of providers – so you can give your customers the exact solution they need.

Request a quote today

Answer a few questions and we’ll build your custom quote.

benefits

Why Partner with TailWind?

The benefits go beyond our extensive carrier relationships and turnkey solutions. 

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‘Always On’
It’s our approach to responding to the customer’s needs, from diagnosing and fixing issues to putting a technician onsite.
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No Middle Men
We work on both sides of the demarc, so the customer never has to worry about getting stuck in the middle.
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One Source of Truth
Single point of contact to deploy multi-site rollouts, plus complete planning, procurement, staging, and equipment installs at all locations.
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Depth and Breadth
Complete accountability for the customer’s business network with first-class management of all assets, services, and connectivity issues.
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Multi-location Expertise
Industry expert in finding, installing, and managing multi-location connectivity with services tailored to the customer’s needs.
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Channel-Dedicated Staff
Our partners get access to a dedicated channel manager whose only job is to help you find and close new revenue opportunities.
OUR PROCESS

3 Steps To Simplified Enterprise IT

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Connect
We get to know your unique IT and telecom needs.
Number2
Evaluate
We formulate a strategy built to meet your goals.
Number3
Execute
We’re your partner from installation through completion – and provide clear IT direction for the future.
Partner with us

Ready to Take the First Step?

Use the calendar below to set up your 30-minute connect call.

testimonials

Don’t Just Take Our Word for It

Here’s what our happy customers have to say about partnering with TailWind.

Before TailWind, I’ve had to wait several days to source a technician – and that left us stuck with an office that’s completely offline. TailWind’s response times are very quick, and they stay in constant communication.
Ben Haverstock
IT Manager, Branch Voice & Data, Beacon Building Products
TailWind is a good business partner. We present them with a problem, and they come up with a solution that fits our business model. They’re here to help and lend a hand.
Adam Smith
Senior Manager of Branch Operations, TopBuild

When our enterprise customers need IT infrastructure services or assistance with carrier management, TailWind is our top choice. Their focus on the customer experience and proven track record gives me utmost confidence to refer them to my clients. TailWind has allowed my company to massively expand our offerings and grow our business.

Kenneth Wallace
COO and VP of Business Development at NSI
FAQ

Frequently Asked Questions

Curious about the details of our partner program? Here are the answers to the most common questions we’ve been asked.

Who is TailWind’s ideal customer?

The ideal TailWind customer has 15 or more locations and is looking for:

  • Data and billing aggregation
  • Staging and configuration services
  • Break/fix support
  • 24x7x365 NOCaaS
  • Structured wiring
  • Rack and stack of gear
  • SD-WAN and UCaaS installations
  • Installation, monitoring, and management on both sides of the demarc
What services do you provide?

Connectivity

  • Broadband Aggregation
  • Carrier Services
  • SD-WAN
  • WLAN

Enterprise IT

  • Advisory Services
  • Project Management
  • Structured Cabling
  • Stage & Configuration
  • Engineering 

Network Management

  • NOCaaS 

Free Resource: Partner Battlecard

Our Partner Battlecard gives you everything you need to get started with selling TailWind services, including:

  • Ideal customer profile
  • Qualifying questions
  • Objection handling

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